About BlackBird
Established in March 2002, BlackBird is a
wholly owned subsidiary of HonBlue, Inc. of Honolulu, Hawai'i.
http://www.honblue.com
BlackBird is a Managed Service Provider that
provides remote network and systems management to small
and medium-sized firms seeking comprehensive, effective
IT solutions.
BlackBird also provides scalable engineering
services and support.
How BlackBird Got Started
BlackBird was first created to be the Network
Operations Center for HonBlue.
A large investment of hardware, software,
and engineers was necessary to support all of HonBlue's
locations, systems, and users.
The immediate benefits to HonBlue included:
- Reduction in outages
- Better support availability
- Historical data for users and
systems.
Seeing the benefits of this Operations Center,
HonBlue management decided to offer the services of this
technology to its existing customers.
This mix of real world foundation with cutting-edge
technology allows clients to see in immediate return on
investment.
What BlackBird Can Do For Your
Business
BlackBird provides the oversight and engineering
expertise that few companies can afford on their own.
It also incorporates leading edge technology
with diagnostic abilities that exceed the talents of even
the best engineer.
By monitoring networks and the systems on
the network from a remote, central location, our systems
track incidents and relate them to users and PC's without
us having to actually be there.
Most incidents can be fixed remotely. If
not, an engineer will be dispatched to fix it immediately.
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