Whether you have 5 or 100 computers on your network, OnIT can help you focus on your business while BlackBird manages your IT needs. We can reduce your operating costs, giving you the support you need, all for a fixed monthly fee. Now that's peace of mind.
BlackBird's OnIT Master is for businesses without any IT personnel. We facilitate your IT process by providing unlimited monitoring, onsite, and help desk services.
The majority of local companies manage their network based on the "break-fix" model. When it breaks, it will get fixed, as soon as a costly network engineer arrives to start his prognosis and repairs at some outrageous hourly rate. In the meantime, your business suffers and valuable time wastes away.
OnIT Master is a remote live monitoring service that anticipates and prevents problems. We're constantly watching your network and checking the status of PC's and servers. If onsite support is required, we'll deploy our Rapid Response Engineers (RRE's), a team of certified technicians who are specifically trained to conduct network/hardware repairs. As a result, your network and business are safe, healthy and productive.
OnIT Assist is for businesses with internal IT personnel. We provide limited monitoring capabilities and filter our onsite services though your IT representative(s).
With OnIT Assist, your IT Department becomes more focused and proficient. Our remote monitoring capabilities enable us to automatically handle all maintenance on your network and allow your IT personnel to concentrate on strategic systems analysis and improvements. By enhancing your company's IT, your business can run smoother and more profitably.
BlackBird will work with you to understand your business continuity needs and budget, with an eye on reducing your long-term IT operating costs. After we perform our initial baseline assessment of your existing infrastructure, we'll customize an OnIT solution that's the right fit for your business. And whether you need full IT support with OnIT Master or help for your current IT personnel with OnIT Assist, we'll deliver on that solution for a fixed monthly fee.
- Fixed Monthly Fee
- Local Managed Service Provider
- Preventative Maintenance
- Full or Part-Time IT support
- Monthly Network Health Reports
- Customized Services
Every Four Hours
Once A Day
- Automatic Software Removal
- Print Spooler Flush
- Service Inspection
- Registry Scan and Removal
- Spyware Scan and Removal
(quick: 1x/day, deep: 1x/week)
- Security Patch Deployment
- Temporary File Cleanup
- Microsoft Updates
(once a week)
- Disk Defragmentation
(once a week)